U.S. Consumer Product Safety Commission – Fast Track Recall

Release Date: March 24, 2021

Release Number: 21-DRAFT FOR CLEARANCE             
         

Birdie Belay Devices Recalled Due to Risk of Injury; Made by Beal Sas

Recall Summary

Name of Product: Beal Birdie Belay Devices

Hazard: The device user can be unable to lower the climber, posing a risk of injury to the climber. 

Remedy: Replace
Consumers should immediately stop using the recalled Beal Birdie Belay Devices and contact Liberty Mountain for a free replacement.

Consumer Contact: Liberty Mountain collect at 801-307-9308 from 8 a.m. to 5 p.m. MT Monday through Friday, email at returns@libertymountain.com, or online at libertymountain.com and click on Recalls for more information.

Recall Details

Units: About 1,400

Description: The Beal Birdie Belay Device is used by rock climbers. Belay devices are used with climbing ropes to protect the climber while climbing, to arrest a fall or while being lowered on the rope. The Beal Birdie Belay Device was sold in three colors: Orange handle, Blue handle or Green handle. This recall involves all units laser-marked with batch year “/19” on the side of the unit. Only units marked with “/19” are being recalled. 

Incidents/Injuries: The firm has received three reports of the user being unable to lower the climber because the hand lever became detached from the device. No injuries have been reported.

Sold at: REI stores nationwide, online at www.rei.com, www.moosejaw.com, and www.backcountry.com, and at outdoor equipment stores and indoor rock climbing gyms nationwide from July 2019 through February 2021 for about $75.

Importer: Liberty Mountain, of Sandy, Utah

Manufacturer: Beal Sas, of France

Manufactured in: Taiwan

 

Photos

Recalled Beal Sas Birdie Belay Device

This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For lifesaving information:

- Visit CPSC.gov.

- Sign up to receive our e-mail alerts.

- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.

- Report a dangerous product or a product-related injury on www.SaferProducts.gov.

- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).

- Contact a media specialist.

 

 

 

Frequently Asked Questions

  • Why is the firm conducting this recall?
    • We are recalling the Beal Birdie for the safety of our customers. The device user can be unable to lower the climber, posing a risk of injury to the climber. Please immediately stop using your Beal Birdie belay device.
  • How can I tell if my Beal Birdie is affected by the recall?
    • We are recalling all units made in 2019. The date code is laser marked near the center of your device. Any device laser marked ending in /19 is being recalled.
  • The Birdie is made in three colors. Orange, Blue or Green.

  • My Beal Birdie is laser marked /20, is it part of the recall?
    • No, units laser marked /20 or /21 are not part of the recall.
  • How can I take advantage of the recall?
    • Contact Beal’s US Distributor, Liberty Mountain, via phone or email for a free replacement device. 1-801-307-9308 or returns@libertymountain.com
  • Return Process:
    • Immediately stop using your Beal Birdie Belay
    • Call or email, 1-801-307-9308 or returns@libertymountain.com, to submit a recall
    • Take note of your Return Authorization (RA)
    • Obtain a free return shipping
    • Return your Beal Birdie to Liberty Mountain as is
    • Liberty Mountain will send you a replacement belay device at no charge
  • What is the problem with my Beal Birdie?
    • The handle may inexpertly detach, making it difficult to lower the climber.
  • My Beal Birdie appears to be operating okay. Can I continue to use it? 
    • No, do not use your 2019 Beal Birdie. Contact Liberty Mountain and return it for a free, updated replacement.
  • I no longer have the receipt for the product. Can I still return it?
    • You can still return the product without a receipt.
  • How long will it take for me to receive the repair/replacement?
    • The return and replacement process typically takes 2 weeks. We are processing replacement devices as quickly as possible. We apologize for any inconvenience.