A Letter From Our CEO, Gary Heward

As many of you know, Liberty Mountain has made large investments into its business-to-business eCommerce over the last 10 years. We have listened to customer feedback and input throughout development. Together, driven by help from you, we have built an easy, efficient customer-friendly website with many useful features. In the last year, we increased the power of our search capability—including category and brand search features. We have added filters to help you quickly find what you are looking for. We have improved page load times and the overall speed of the website. We continuously work on providing better information, specifications and content about brands and products. We thank you for your contributions to this development process.  
 
Today, almost 90% of our customers use our website regularly. We believe the Liberty Mountain website has become the easiest, fastest, and most reliable way for most of our customers to find and purchase the products and brands they want. We are confident that our online website experience will continue to be the most convenient, efficient way for you to work with us into the future.
 
We know that many of you love the big Liberty Mountain catalog. We love it too. It has not only been a useful tool, but also a comforting token of stability and reliability for many decades now—since before my time. Kind of like an old friend. That said, we have had many discussions every year about the economic and environmental costs of the catalog. It is time consuming and expensive to produce and uses literally tons of paper and ink. Even though we have been using recycled paper and soy-based inks for around twenty years, we have still had concerns about the environmental cost—including transportation of the catalog.  
 
For 2023, we have decided not to print the large catalog. We are confident that our website accomplishes almost everything the catalog does—and has many additional, helpful features that a printed catalog can’t offer. As stated, we know most of you are already using our website. We encourage you to continue to do so. We also welcome any feedback and input you might have to improve our website and make it easier for you to use.  
 
There may be some who still want a printed document of some kind. We have a solution for that too. We are happy to send you a complete list of our products either in a PDF format or even a spreadsheet if you prefer. You can sort it by brand, category, Item number, and other attributes. You are free to print all or part of this document if you wish to.  
 
As some of you may know, Liberty Mountain celebrated its 70th year of operations in 2022. We are proud of that accomplishment and all the hard work it represents. It has taken flexibility, adaptability, and growth for Liberty to remain a reliable, helpful partner to customers, suppliers, and employees for all those years. We look forward to working with all of you to build successful endeavors together—for at least another 70 years! 
 
Thanks to all of you for your support of Liberty Mountain.  
 
Gary Heward

President/CEO
Liberty Mountain